To contact us via telephone, our number is 787-722-5188.
These are interesting times! We are adjusting, just as you are.
Puerto Rico is nearing the end of the (first ?) two-weeks of total lockdown. We assume it will continue. As a prmarily online business, we are open and it is mostly business as usual. Our few employees are working as needed and we are self-distancing in the office and warehouse when more than 2 employees are on site. We are selling from our inventory, and though we are anticipating some delays from suppliers, so far that is not an issue. We suggest however, that you assume that shipments from the warehouse may be delayed, and that the US Postal Service (the only carrier we use) may also experience some delays. (If we learn nothing else in the crisis, we will learn to be patient and just slow down!)
Because customer service is something we deem extremely important, we will keep you informed of the status of your order, and any complications that might arise. We'd like to do that via telephone, so be sure we have a number where we can reach you. We are not always working from our office, so our telephones may go unanswered. However, we all have access to email whereever we are, so an email that you need a call will get results.
We hope that you are safe and staying out of the virus's way. We're here for you, if you need us!